1. Data we collect
We collect the information you provide directly: account details (name, email, company), billing information and the configuration of your projects and connections. We also collect usage data automatically, including platform telemetry, the schema of the databases you connect (names and types, never values) and the audit events your agents send.
2. How we use your data
We use your data to operate and improve the Service, process payments, provide customer support, send service-related communications and enforce our terms. We may use aggregated, anonymized data for analytics and benchmarking purposes.
3. Data sharing
We do not sell your personal data. We share data only with service providers who help us operate the platform (cloud hosting, payment processing, analytics), when required by law, or with your explicit consent. All third-party providers are bound by data processing agreements.
4. Cookies and tracking
We use essential cookies required for authentication and security. We use analytics cookies to understand how the Service is used. You can manage cookie preferences through your browser settings. We do not use third-party advertising trackers.
5. Data retention
We retain your account data for the duration of your subscription and for 30 days after cancellation. Audit events are retained according to your plan: 7 days on Free, 90 days on Pro and 1 year on Team. Billing records are retained as required by applicable tax and financial regulations.
6. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete or export your personal data. You may also object to certain processing activities. To exercise these rights, contact us at [email protected]. We will respond within 30 days.
7. International transfers
Your data may be processed in the United States and other countries where our service providers operate. We use Standard Contractual Clauses and other appropriate safeguards for cross-border data transfers.
8. Children’s privacy
The Service is not intended for users under the age of 18. We do not knowingly collect personal data from children.
9. Contact
For privacy-related inquiries, contact us at [email protected].